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How do I find my reports in Commerce Control Center (formerly Business Track)?

Before you get started

  • Go to the help article ‘How do I sign up for Commerce Control Center?’ for instructions on how to enroll in Commerce Control Center. 
  • To ensure that the Transaction Report in your Worldline merchant account matches your deposits, please complete the following:  
  1. Log in to your Worldline merchant account.  
  2. Click ‘Administration.’ 
  3. Click ‘Company Info.’  
  4. From the Company Time Zone dropdown, select Newfoundland Time. 
  5. Click ‘Update.’ 

Where do I find my statements?

  • Go to the Commerce Control Center log in page and enter your credentials.  
  • You will receive an email with a security code. 
  • Enter the security code on the log in page.  
  • Click ‘Continue.’ 
  • Once you have logged into the site, click ‘View.’ 
  • Click ‘ Statements & Documents.’ 
  • You will see the available statements (up to 7 years). 
  • Select the Download button.  
  • The system will generate an PDF.

When do I receive my statements? 

You will receive your monthly statements via email on the first of the month.

The statement fees are debited the following business day.  

Where do I view my settlements? 

  • Click ‘View.’ 








  • From the Category dropdown, select Funding. 











  • Click ‘Generic Analysis.’ 








          This option offers an aggregated analysis of funding transactions, including trends by merchant, region, and time period.  


  • Adjust the Date Range. 



  • From the Group 1 dropdown, select Funded Date. 



  • Click ‘Generate.’

How do I automatically receive this report? 

  • Click ‘Save/Schedule.’  



  • Enter a file name. 

 



  • Click ‘Recurring’ to receive this report on a recurring basis.  


  • From the Repeat dropdown, select the schedule frequency. 








  • From the Delivery dropdown, click ‘Add Email’ to add your email address. 








  • From the Format dropdown, select the desired file format. 





  • Click ‘Save and Schedule.’


  • Click ‘Confirm.’ 

Where do I view which transactions were included in the Funded Settlement? 

  • Click ‘View.’ 


 






  • From the Category dropdown, select Settlement. 













  • Click ‘Search.’ 










       This option allows detailed search and filtering of settlement records for operational review and reconciliation. 

  • Adjust the Date Range. 




          We recommend selecting a specific date. 

  • Select the dropdown under Fields. 




  • Click ‘Deselect All.’ 


  • Click ‘Settlement.’ 



  • We recommend selecting the following:  
  1. Funded Date 
  2. Txn Date 
  3. Processed Sales Amount 
  4. Auth Code 
  5. Site Name 
  6. Transaction Type 
  7. Submitted Sales Amount 
  • Click ‘Confirm.’ 



  • Click ‘Generate.’ 

 

Good to know

Transactions processed after 10:45 pm Newfoundland Time will be settled the following business day.  

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